Birdeye pricing: what Birdeye publishes, and what it doesn't

What Birdeye publishes, and what it doesn't

What buyers actually pay isn't public. Pricing articles often quote a per-location monthly figure for Birdeye. We couldn't find that figure in any source Birdeye controls: not its site, its Terms, or the vendor-supplied G2 listing. So we don't repeat it. Treat any Birdeye dollar figure you read (including on older pages of this site) as unconfirmed until it's on your own quote.

Birdeye plans and what each includes

This is how Birdeye describes its three editions on its G2 pricing listing, read on 26 October 2026. G2 notes that the pricing information was last updated on 20 November 2025.

Birdeye's small-business page explains the modules. Listings sync your business details to "50+" review sites and directories. Reviews sends automatic review requests after a sale or appointment, with one dashboard for replying. Referrals, webchat, text messaging, social posting, surveys, ticketing and competitor insights are presented as separate products. Birdeye's Software Advice listing also names payments, team chat, integrations and a mobile app under Starter. The listings don't say which of these modules cost extra on which plan. Ask for that line by line on your quote.

The contract terms that change the real cost

A quote shows you the price for year one. Birdeye's Terms and Conditions (effective 13 May 2026) set what happens after that. Here's our summary. Your Order Form can override any of it, so read that first.

• It renews automatically. Unless your Order Form says otherwise, an agreement renews for the same length as the first term. To stop it, you have to send written notice of non-renewal at least 90 days before the renewal date (§2.3).
• Renewals add 8%. At each automatic renewal, Birdeye applies an 8% "Innovation Fee" to all recurring fees. This applies unless your agreement predates 1 April 2024 or your contract changes the fee (§6).
• You can't cancel mid-term for a refund. Payment obligations under an Order Form are non-cancellable and payments are non-refundable, except where the Terms say otherwise (§5.1).
• Invoices are due in 30 days, and taxes are added on top (§2.1).
• Onboarding takes time. The Terms say onboarding may take up to 2 hours spread over 4 weeks (§1).

Mark the 90-day notice date in your calendar the day you sign. If you miss it, you're signed up for another full term at 8% more.

How to get a Birdeye quote, and what to ask

1. Fill in the form at birdeye.com/pricing with your business email, company, number of locations, name and mobile number.
2. Expect a sales conversation. Birdeye doesn't publish a self-serve checkout.
3. Ask for these in writing before you sign:
   • The price per location per month, and whether it's billed monthly or annually
   • The length of the initial term, and the date by which you must give notice of non-renewal
   • Whether the 8% renewal fee applies to you
   • Which of the modules you saw in the demo are included in your plan, and which are add-ons
   • Any setup or onboarding fee
   • How text messaging is charged, including carrier registration. Podium, for comparison, lists a $5/mo 10DLC fee on its pricing page

Review tools that publish their prices

We read each of these prices live on the vendor's own pricing page on 26 October 2026. They're the cheapest plan that includes review requests. Prices change, so check the vendor's page before you buy.

Being straight about our own row: Tradeloper is the cheapest tool on this list, and it doesn't send text messages. If your customers only answer texts, NiceJob, BrightLocal Grow or Grade.us will reach more of them than we will. If email works for your customers, $19 gets you automated requests and follow-ups. If you'd rather do it by hand for free, take the review link generator and the request templates.

Who should pick Birdeye anyway

Birdeye isn't overpriced for everyone. Its own pricing page is aimed at multi-location brands. The logos it shows include Orkin, Jiffy Lube, Cracker Barrel and Six Flags, and its site banner advertises AI tools for multi-location brands. It's a sensible shortlist if:

• You run many locations and need reviews, listings and messaging managed from one account, with one contract
• You want one vendor for reviews, webchat, text inbox, payments, surveys, ticketing and social, rather than four separate tools
• You have someone to run it. By Birdeye's own Terms, onboarding can take weeks, and the value comes from using the modules you pay for
• An annual contract that renews automatically is fine for you, and you'll diary the 90-day notice date

If you run one location and the job is "get more Google reviews", you probably don't need a platform that's priced by quote. Each tool in the table above publishes its price, and most offer a trial.

Birdeye pricing: questions

How much does Birdeye cost per month?

Birdeye doesn't publish a price. Its pricing page is a quote form, and its vendor-supplied G2 listing shows all three plans (Starter, Growth, Dominate) as "Contact Us". The form asks how many locations you have, and Birdeye says you pay for what you deploy at your locations. So the number of locations is part of the price. The only reliable figure is the one on your own quote.

Does Birdeye have a free trial or a free plan?

Birdeye's own pricing page doesn't mention one. Its G2 listing marks a free trial as available. We found no free plan in any source Birdeye controls. Ask about a trial when you request a quote.

How do I cancel Birdeye?

Under Birdeye's Terms (effective 13 May 2026), agreements renew automatically for the same length as the first term. To stop a renewal, you must give written notice of non-renewal at least 90 days before the renewal date, unless your Order Form says otherwise. Payment obligations for the current term are non-cancellable, and payments are non-refundable except where the Terms say otherwise. Check your Order Form for your renewal date and any different terms, then send the notice in writing.

Does Birdeye increase its price at renewal?

Its Terms add an 8% "Innovation Fee" to all recurring fees at each automatic renewal. The exceptions are agreements signed before 1 April 2024 and contracts that specifically change the fee.

Who are Birdeye's competitors?

The top-rated alternatives on Birdeye's G2 pricing page are SOCi, Reputation and HighLevel. For a single business that wants Google reviews, the tools with published prices are BrightLocal Grow ($49–65/mo), NiceJob ($75/mo), Grade.us ($99/mo), GatherUp ($99–124/mo), Podium ($399/mo) and Tradeloper ($19/mo, email only). All prices were read on 26 October 2026.

Is Birdeye cheaper than Podium?

No one can say from published information. Podium publishes its Core plan at $399/mo. Birdeye publishes no price. Get a written quote from both for the same number of locations, then compare.

Is there a cheaper Birdeye alternative that still sends texts?

Yes. Among tools with published prices, BrightLocal Grow ($49/mo billed annually), NiceJob ($75/mo) and Grade.us ($99/mo) all include text review requests. Tradeloper is cheaper at $19/mo, but it sends email only.